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Emergency Financial Assistance

Serving Federal Employees in Arizona since 1929, we are proud to be among the FIRST to provide assistance during historic government shutdowns.

We've got your back

First Credit Union extends a helping hand with our Emergency Financial Assistance program, designed to aid eligible members facing potential financial challenges such as a Government Furlough or other unexpected financial hardships. Members can apply for the following emergency relief options:

Emergency Financial
Assistance Loan

If you are a member who has their direct deposit linked to First Credit Union, you may be eligible to receive an interest-free loan1 equivalent to your net direct deposit pay, up to a maximum of $10,000, to help you navigate the financial impact of a government shutdown.

Short Term Loan

For any of life’s unexpected expenses, First Credit Union may offer a non-qualifying, small dollar, short-term unsecured loan.

Home Loan
Hardship Assistance

Depending on your loan type, First Credit Union has several relief options, including: 

  • Deferring Payments
  • Forbearance Plan
  • Repayment Plan
  • Loan Modification


Members may receive up to two Skip-A-Payments on qualifying loans. 

To discuss emergency or hardship assistance options further please contact us at 480-756-5500
or toll-free at 800-732-6986 if outside the Phoenix area.

If you prefer to chat, click on RAE in the right hand corner or video call us! We’re here for you. 🙂

1Qualifying members who have their pay directly deposited into a First CU account may receive a 90 day interest free loan in the amount of their last normal direct deposit, up to a maximum $10,000. Certain restrictions and conditions may apply. Member must be in good standing with the credit union. Direct deposit amount confirmed from past 60 days.