Digital Security

First Credit Union (“we”, “our”, or “us”) collects only relevant personal information about our members and potential members (“you” or “your”) that the law allows, or requires us to have to conduct our business. Personal information is collected from you at the time an application for credit union membership, a loan or share savings account is submitted to us, at the time transactions are conducted through our digital banking services, and at the time you provide information via e-mail (including the name, e-mail address, and any other information on the e-mail header).

For your protection, we use a process called SSL (Secure Socket Layer) to secure digital credit union sessions taking place on secure pages. SSL encryption converts our Internet secure page communication between you and us – from your password to your money transfer requests – into a string of encrypted characters. Only we and your computer can decode the information. This process safeguards your digital credit union transactions from intruders. We will deny members using a browser that is not set up with SSL encryption access upon login.

Also, First Credit Union is registered with DigiCert, a digital signature company, insuring that when you visit our web site it will be the credit union’s web site and not an intruder acting in our name.

For further information regarding our policies and practices for safeguarding non-public personal information about you please refer to our Privacy Policy.

Frequently asked questions

IS MY INFORMATION SECURE WHEN I VISIT YOUR WEBSITE?
Yes. We take the security and privacy of your information seriously and work to provide a safe online experience. While our website may include links to third-party websites or applications for your convenience, First Credit Union does not control or manage those sites. As a result, their privacy and security practices may differ from ours. We encourage you to review the policies of any third-party site before sharing personal information.

WHAT PERSONAL INFORMATION DOES FIRST CREDIT UNION COLLECT?
First Credit Union collects personal information necessary to provide financial products and services, process applications, maintain accounts, comply with legal requirements, and support your membership. Information may be collected when you open an account, apply for a loan, use digital banking services, or communicate with us by email.

HOW DOES FIRST CREDIT UNION PROTECT MY PERSONAL INFORMATION?
We use industry-standard security measures to help safeguard your personal and financial information. These protections are designed to secure your data when you access your accounts, conduct transactions, and interact with our online services.

IS DIGITAL BANKING WITH FIRST CREDIT UNION SECURE?
Yes. Our online banking services use Secure Socket Layer (SSL) encryption to protect information transmitted between your device and First Credit Union. SSL helps keep sensitive information, such as passwords and transaction details, secure during your online session.

HOW CAN I VERIFY THAT I AM ON FIRST CREDIT UNION’S OFFICIAL WEBSITE?
First Credit Union uses digital security certificates to help verify the authenticity of our website. These certificates help ensure you are communicating with First Credit Union and not a fraudulent website impersonating us.

WHERE CAN I LEARN MORE ABOUT FIRST CREDIT UNION’S PRIVACY AND SECURITY PRACTICES?
You can find additional information about how we collect, use, and protect your personal information by reviewing our Privacy Policy.