If you’re concerned that you may have been a victim of a scam or fraud, contact our team at (480) 756-5500.
Scammers are always coming up with new ways to trick people, but no matter the scam, there are common trends you should be aware of to keep your money and personal information safe.
You are the first line of defense against fraudulent activity. While we work tirelessly to protect you from fraudulent activity, your knowledge of your accounts and spending activities can prevent fraud.
A scammer might call, text or email you, impersonating someone from First Credit Union, a collection agency, or another person or company you would be inclined to trust.
Common tactics include:
Utilize Multi-Factor login credentials on your electronic devices. Multi-Factor Authentication (MFA) helps to reduce the risk of fraud by requiring more than just a password to access your devices and/or accounts.
Protect Secure Access Codes: Secure Access Codes are automatically generated numbers used for authentication when accessing or logging into some systems.
Never share your Secure Access Code with anyone and delete the message after using the code. First Credit Union representatives will never ask you for your Secure Access Code.
A strong password may prevent hackers from gaining access to your online and mobile banking accounts.
Follow these tips to create a password:
Beware of emails or text messages that appear to come from legitimate companies and that encourage you to share personal information.
Phishing attempts often contain links to a webpage designed to trick you into sharing usernames, passwords or other personal information.
Beware of these common phishing signs:
Understanding how fraudsters work is the first step to being prepared and keeping your personal information secure.
If you feel that you are not being contacted by a First Credit Union Representative, please do not give out any information and disconnect the phone call and give us a call right away at (480) 756-5500.
If you believe you have been a victim of a scam or fraud, contact our team at (480) 756-5500.