Social Engineering & Cybersecurity

What is social engineering?

Social engineering is a method that hackers use to manipulate and deceive in order to gain sensitive or confidential information, such as account information. It is extremely important to be proactive to protect your information. 

What is cybersecurity?

Technologies, tools, processes and controls to protect systems, networks, programs, devices and data from cyber-attacks is cybersecurity. Cybersecurity is the state of being protected against the criminal or unauthorized use of electronic data, or the measures taken to achieve this. 

First Credit Union places highest priority in protecting electronic data and we have a strong infrastructure in place.  We have deployed measures to identify, respond, and prevent cyber-threats which includes regular cyber-attack penetration audits.  We have also adopted guidance provided by government entities, such as the NCUA.

Below are reminders & tips to help guide you in leveling up your cybersecurity:

  1. We encourage you to implement protective measures to keep your sensitive information safe.
  2. We won’t call or text requesting any confidential information on your account, such as debit card number or PIN or 3-digits on back. If you receive a call that appears to be from First Credit Union and the caller requests this information, please hang up and call us directly.
  3. Don’t give out personal information to anyone – ALWAYS call us to verify any suspicious requests.
  4. Digital Banking secured access is maintained with personal log-in / password. DO NOT give out any text codes or alerts that are sent to your device.
  5. We recommend updating passwords every 60-90 days.


Take an Identity Theft Prevention Assessment to check where you stand on spotting vulnerabilities in how you manage your personal information:

Additional Resources: