Following are the hardware and software requirements necessary for easy use of our digital banking app and digital banking services.
NOTE:
While end users on unsupported OS versions can still access digital banking using a mobile browser, they will not have access to native app features, such as Mobile Remote Deposit Capture or biometric authentication.
Please update your devices to the latest version for a seamless experience.
| Connectivity | UUX 4.x |
|---|---|
| 5G | Supported |
| 4G LTE | Supported |
| Wi-Fi | Supported |
End users can use Fingerprint Login, Touch ID, Face ID, or Face Authentication to log into the mobile app. Touch ID and Face ID are only available for login authentication on supported Apple iOS devises. Fingerprint Login and Face Authentication are only available for login authentication on supported Android devices. these login authentication features require end-user registration at the device level.
Biometrics that meet Android’s strength requirements for Class 3, previously known as “Strong”, can be used on supported Android devices.
| Browsers | Windows | Mac OS X |
|---|---|---|
| Google Chrome (Current & previous two major versions) | Recommended | Recommended |
| Mozilla Firefox (Current & previous two major versions) | Supported | Supported |
| Microsoft Edge (Current & previous two major versions) | Supported | Unsupported |
| Apple Safari (Current & previous two major versions) | Unsupported | Supported |
